At BD Bazar Halal Foods, we value your satisfaction and strive to ensure every shopping experience is seamless and enjoyable. In the rare instance that you are not fully satisfied with your purchase, our Refund and Return Policy is here to assist you.

 

Eligibility for Refund and Return

We accept returns and provide refunds under the following conditions:

1. Damaged or Defective Items: If your order arrives damaged or defective, please reach out to us for a replacement or refund.
2. Expired Products: If you receive any expired products, let us know within 24 hours of delivery.
3. Wrong Items Received: If we’ve delivered the wrong product, we’ll make it right by processing a replacement or refund.

Unfortunately, fresh items (e.g., fruits, vegetables, or perishable goods) are not eligible for returns or refunds due to quality and safety reasons.

 

How to Request a Refund or Return

1. Contact Us Within 24 Hours: All refund or return requests must be made within 24 hours of receiving your order.
2. Provide Proof: To help us process your request efficiently, please include:
   • Order details (e.g., order number, date of purchase)
   • Clear photos of the damaged, expired, or incorrect item(s)

You can reach our customer service team through:

Email: info@bdbazarhalalfoods.com

Phone: +8180 6446 5857

 

Processing Your Refund

Once your request is approved, we will:

• Refund Method: Refunds will be issued via your original payment method.
• Refund Timeframe: Please allow 5–7 business days for the amount to reflect in your account.

 

Our Commitment

At BD Bazar Halal Foods, your satisfaction is our priority. We are committed to addressing any issues promptly and ensuring you have the best shopping experience with us.

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If you have further questions or need assistance, our team is here to help. Thank you for choosing BD Bazar Halal Foods!